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Shipping

Shipping

Shipping and Returns

Fashion Jam aims to dispatch orders in a timely manner using Australia Post. If there are any delays we will send your item express post asap.
Products will not be posted until payment is received in full.

Returns must be returned within 14 days of receiving goods. All items must be returned in their original conditions with all packaging. If you need to return an item please notify us as soon as possible at sales@fashionjam.com.au or fill out the 'Contact Us' form on the website. If returning for change of mind, the customer will pay return postage and only the product cost will be refunded (not postage). If returning a product for damages or fault please contact us and we will arrange a replacement or full refund. Refunds will be issued when the product has arrived and is checked by staff.

International Shipping

Fashion Jam can ship products internationally, contact us for a shipping quote. Any local import duties and taxes will need to be paid by the customer. We aim to dispatch orders in a timely manner using Australia Post or courier for large bulky items. Products will not be dispatched until payment is received in full. 


If you need to return an item please notify us as soon as possible at sales@fashionjam.com.au or fill out the 'Contact Us' form on the website. Returns must be sent within 14 days of receiving goods. All items must be returned in their original conditions with all packaging. If returning for change of mind, the customer will pay return postage and only the product cost will be refunded (not postage). If returning a product for damages or fault please contact us and we will arrange a replacement or full refund. We may require pictures of any damages of product, refunds will be issued when the product has arrived and is checked by staff.